StrikeIQ Privacy Policy

StrikeIQ is operated by SportsIQ UAB (KaiSense), Lithuania. For privacy questions or requests, contact hello@kaisense.com.

Information used by StrikeIQ

• Account information: username, email address, authentication credentials, and account settings.
• Training information: session dates, duration, exercise blocks, punches and kicks, sensor motion data, estimated energy, guard measurements, and saved templates.
• Body measurements you choose to enter, including weight and limb lengths, used to configure training estimates.
• Heart-rate and recovery information from a compatible chest strap or Apple Health, when you enable the relevant feature and grant permission. Heart-rate samples can be included in saved and synchronized training records.
• Device and operational information needed for Bluetooth connections, app operation, support, and service security. Server access logs may include IP addresses and request details.

Videos and device permissions

Camera and microphone access let you record training videos with audio. Videos recorded by the app are kept on your device; the current iOS app does not upload video files to KaiPortal. Saving an exported video to Photos creates a separate copy managed by Photos and your device settings, which may include iCloud. Bluetooth connects your KaiTags and compatible heart-rate monitors. You can change permissions in iOS Settings.

How information is used

We use information to provide account access, record and synchronize training, calculate performance and recovery, display your progress, maintain service security, and respond to support requests. Personalized strike-classification features use sensor strike data to build a model for your account. HealthKit data is not used for advertising or marketing.

The app does not include advertising or cross-app tracking SDKs. We do not sell personal information. Strike-energy values are estimates; StrikeIQ is a training tool, not a medical service.

Storage and service providers

Training records are stored locally and, when synchronized, on the KaiPortal service. Accounts and synchronized data are linked to your username. Authorized service operators and providers may process information needed for hosting, security, email delivery, or support. Information may also be disclosed when legally required. Apple processes App Store, device, Health, and iCloud information under its own policies.

Your choices and deletion

You can edit supported profile fields, change device permissions, and delete your account from My Area → Delete Account. Account deletion removes your account and live server training records, uploaded sensor files, and your personalized model. It also clears this installation’s app recordings and model cache. Copies you exported to Photos remain under your control.

Historical backups and operational logs may retain information after removal from live systems until those copies are replaced or deleted; they are not part of your active account. Contact us for an access, correction, export, or deletion request, including a request concerning retained copies. Data legally required for security or legal obligations may need to be retained.

Legal grounds and rights

We process account and training information to provide the service you request, optional health information with your permission, and limited security information for legitimate service-protection interests. Where applicable, you can request access, correction, deletion, portability, or restriction, object to processing, and withdraw consent without affecting prior lawful processing. You may complain to your local data-protection authority, including Lithuania’s State Data Protection Inspectorate.

Changes and contact

We update this page when the service or its data practices change. Contact hello@kaisense.com with questions. Please do not include your password or unnecessary health information in email.